Management of Client Systems

Now there is a way to get highly competent resources to manage and support your telecommunication systems as an alternative to, or to supplement your permanent or contract resources.The JALCOGroup, leveraging our extensive pool of highly skilled and experienced telecom resources, is now providing Management of Client Systems Services. Our MCS Services are backed by the JALCOGroup's extensive knowledge and experience in the telecommunication industry and are provided at very competitive rates.

Our Service Menu

Symposium System Management

Project Management

Customer Relationship Management (CRM)

Computer Telephony Interface (CTI)

MCS Services
	System Implementation, Complex Moves/Adds/ Changes,
	Complex Voice Menus/Applications
	Call Centre Management- Meridian Package C- MAX

System Administration
	Voice Mailbox Administration, Simple Moves/Adds/Changes

End User Training

Special Support Services
	Business Office, Billing Reconciliation, Service Order Issuance
	Records Management, Miscellaneous Support Function

Management of Client Systems from The JALCOGroup provides you with a new, more flexible, cost effective solution to your requirements for optimal telecom system management and administration.